Clean My Past

Help

How can we help?

Common questions
Are you a law firm?

No. Clean My Past is software. We do not provide legal advice. If you need legal advice, please consult a licensed attorney in your state. We can refer you to legal aid organizations if your case is too complex for software.

What if I'm not in one of your 8 states?

We're starting with Texas, Arizona, Pennsylvania, Georgia, Nevada, Colorado, Utah, and Washington. We're expanding to additional states in late 2026. You can sign up to be notified when your state launches.

Will my record actually be cleared?

Whether your record gets cleared depends on factors outside our control, including courts, agencies, prosecutors, and consumer reporting agencies. Clean My Past helps prepare supported paperwork, organize filing steps, and track deadlines, but it cannot guarantee outcomes.

How long does the whole process take?

Screening can be completed quickly, but official record pulls, court review, agency processing, and background-check disputes vary by state and county. Many court workflows take weeks or months, and FCRA cleanup can add another reporting-agency response window.

What if I'm not eligible?

If our software determines you may not qualify under your state's current law, we'll tell you. Sometimes the right next step is waiting until a waiting period passes; sometimes it's seeking a pardon; sometimes it's getting an attorney for a complex situation. We'll point you to the right path for your specific case.

What does it cost?

Our software costs $99–349 depending on your state for the one-time petition package, and $19–29/month for ongoing background-check cleanup. Court filing fees are separate (typically $0–$398 depending on state and county) and paid directly to the court. We don't mark up government fees.

Still need help?

Email us at help@cleanmypast.com. We respond within one business day.

For privacy / data requests: privacy@cleanmypast.com or use our DSAR form.

Legal aid resources

If your case is complex, the Legal Services Corporation directory lists free / low-cost legal help in every state. Many states also have specialized clinics for record-clearing — we'll suggest ones in your state on your eligibility result page.

Clean My Past is software, not a law firm. We do not provide legal advice. Use of this site does not create an attorney-client relationship.